Frequently Asked Questions

How do I get paid?

Once your submitted work is accepted, it moves to Awaiting Payment. Our team confirms payment through your chosen method, and you're notified once it's sent.

What happens if my work is declined?

You'll receive an email with the reviewer's note. You'll need to complete mandatory training before submitting again, which costs the same as your account tier.

Can I change my account type?

Yes. From your dashboard's payment page you can select a different tier before paying.

Which countries does eTaskHub support?

eTaskHub currently supports writers across 20 African countries in East, West, Southern, and Central Africa, each with local currency pricing.

I forgot my password. What do I do?

Contact support through the Contact page. For security, password resets are handled manually by our team rather than through an automatic reset link.

How many fields can I select?

You can select up to 3 fields during sign up. You'll mainly see jobs in those fields, but you can always browse all open jobs too.